This product is available in two versions
Top Questions
These tours and questions demonstrate Mastering basics for educators.
General
- Can I get a student access code in addition to my instructor code?
- What information is available regarding accessibility and Mastering?
- Where can I find information about Mastering and Modified Mastering?
- I’m interested in using Modified Mastering so I can link it my learning management system. How do I find out more information?
- Where can I find information about course redesign?
Training
- What training options are available to help me get started?
- Where can I find best practices and strategies for success?
- Where can I find short videos to walk me through the “how-to’s” of Mastering?
- Where can I find a handout, presentation, and top student questions to help my students get started?
- What new features are in the release, and how do I find out about them?
Course Management
- How do I discourage cheating with Mastering?
- Why can't students see my assignments, even when I have extended the due date? Can I make an assignment available to only one student?
- Why can't my students submit answers?
- My students are having display issues (for example, can't submit some answers or see hints).
- Where can I find out how to copy assignments, learning outcomes, and course materials from Mastering to Modified Mastering?
Grading
- How can I learn more about the grading options? (Also see the video [2 min 29 sec])
- How do I give one or more students an extension?
- How can I reset a student's grade and allow the student to do the assignment again?
- I don't charge a penalty for using hints, but my students are charged a wrong-answer penalty. Why?
- My student says that they did work in an assignment, but Mastering "lost" it. Is this possible?
- How can I check the student's work?
Content
- How can I report a content issue? What information do you need?
- What happens when an item is republished during a current assignment?
- How do I select content in Mastering?
- How do I create the content in Mastering? See the following videos and answers:
- Import Content [Video, 2 min 34 sec]
- The Simple Editor: Basics [Video, 2 min 26 sec]
- The Simple Editor: Add Hints, Hyperlinks, Images, and Tables [Video, 1 min 53 sec]
- The Simple Editor: Randomization [Video, 7 min 6 sec]
- How do I use the Advanced Editor?
- What is the status of Mastering with respect to Section 508 accessibility requirements?
What is the status of Mastering with respect to Section 508 accessibility requirements?