System Requirements

Please make sure that your computer meets all of the requirements detailed below.

Note that you may need administrative access to be able to install applications or make other changes to your computer. If the computer you are using is not your own personal property, you may need to contact your organization's IT department to make such updates.

Browser Settings

  • Pop-ups must be enabled. How to enable pop-ups for Mastering features that require pop-ups.
  • Cookies must be enabled. If your browser security blocks third-party cookies, you will need to allow Pearson websites as trusted or whitelisted sites. Identify the appropriate Mastering website name, like pearsonmylabandmastering.com, pearsonmastering.com, masteringchemistry.com (or similar), or ecollege.com. You may also need to allow Pearson domain names, such as pearson.com, pearsoncmg.com, pearsoned.com, or mypearson.com.

Players and Plug-ins

You may receive a message that some Mastering assignment content cannot be displayed because it requires a browser player or plug-in. Click the player or plug-in name below to download the latest version. If the browser you’re using no longer supports such players or plug-ins (like recent versions of Chrome or Firefox), please use another supported browser for this content.

These players and plug-ins may have their own system requirements, which can be found on their websites. In some cases, you may need to register for the player or plug-in, and you may need to restart your computer when you finish the download and installation.

Mobile Devices

Mobile Browser Requirements

After you sign into your Mastering course on a computer at least once, you can use a smartphone or tablet to work on Mastering assignments, Dynamic Study Modules, or Learning Catalytics sessions. (Educators, a student account is needed to work in Mastering standard’s Mobile view.) You may need to return to your computer to complete some assignment items. Supported browsers are listed above. The Kindle is not supported.

Mobile Apps

  • Pearson eText app (for smartphones and tablets)
  • App to work on Dynamic Study Modules
    Dynamic Study Modules are provided in select courses.

    Smartphone users: From your computer, open a Dynamic Study Module from the course at least once. From your phone, sign into the course and open a Dynamic Study Module. Select “Download on the App Store” or "Get it on Google Play" from the page bottom.

    Tablet users: You can work on any available Dynamic Study Modules after you sign into your course.

Other Requirements

Requirements to Edit and Create Content (Educators only)

The Simple Editor (also known as the Authoring Tool) enable you to produce custom assignable items.

Simple Editor

Requirements for the Simple Editor match the latest operating systems and browsers for Mastering (above). To access all features of the Simple Editor, set your browser security to allow pop-ups.